Practical guides
Facing online violence can feel overwhelming. Here's where to start.
Two step-by-step guides: how to defend yourself against online violence and attacks, and how to protect your personal data before anything happens.
Facing online violence and attacks can feel extremely overwhelming. This guide gives you clear, concrete steps and tools you can use to protect and defend yourself. Work through it at your own pace — with support.
1 Choose your support team ▾
Pick one or two trusted people to support you. They will stick with you every step of the way — for emotional support, but also to help you practically. As your allies, they will:
- 💬 Provide emotional support
- 👀 Monitor the online abuse
- 🔐 Help manage your accounts
Standing up to online abuse can be emotionally draining and takes a lot of strength — the next steps take time, dedication and energy. Some steps require understanding English; if you don't, try to have someone in your support team who does.
2 Save and archive everything ▾
- Take as many screenshots as possible of everything related to the abuse — messages, photos, videos, shares, reshares, usernames, emails, texts, voicemails. On a computer, export web pages as PDF.
- For each piece of content, note the date, time, username(s) and link — and keep everything in chronological order.
- Store it all in a secured digital folder, and share it with your support team.
In short: build a "who, what, when, where, and how" for each incident. Let your support team help monitor what's happening — it takes the mental load off your shoulders.
3 Report the abuse for takedown ▾
Report to multiple channels — the more reports, the faster the takedown.
- Platforms' own reporting forms: most let you report directly from the post, comment or message, or via "Help"/"Support". Report both the content and the account. The more people who report, the more likely platforms react.
- NGOs and civil society organisations specialised in online hatred and violence — some hold "trusted flagger" status, meaning their reports are prioritised by platforms. Check our global directory for one near you; if there's none in your country, contact one in a neighbouring country or one that speaks your language.
- Local authorities and police, and your country's official cybercrime reporting portal if one exists.
4 If you're a victim of image-based sexual abuse ▾
Complete the steps above, then:
- Report to Disrupt (all ages), StopNCII (adults only) and TakeItDown (minors only) — three global tools that fingerprint (hash) your content so platforms can block it from reappearing.
- Monitor where your content spreads with AlectoAI, a facial-recognition tool that tracks unauthorised use of your images across the internet.
- If content appears on pornographic platforms, email the site administrators requesting removal — Survivor AI can help you draft that takedown request.
5 Review your privacy ▾
- Enable two-factor authentication (2FA) on every account.
- Hide public email addresses from your profiles and bio sections.
- Delete personal data you've posted — where you live, places you frequent, live locations. We also recommend not posting photos of your family, especially children.
- Consider switching your accounts to "private" while the situation settles.
6 Block and limit contact ▾
- Block accounts involved to prevent further contact (Instagram, for example, lets you block an account and any others they may create).
- Mute accounts if you don't want to see their content but don't want to alert them.
7 File an official police complaint ▾
- Report it through your country's official cybercrime portal, and/or in person at a police station.
- Verify and organise your digital folder in chronological order — dates, times, usernames, links, with a brief explanation for each item.
- Bring your case file both printed and on a USB drive, so officers can use whichever format suits them.
- Keep a personal copy of everything you give the police, including the complaint reference number if there is one.
8 Take care of yourself ▾
- Take breaks and step away from digital spaces when you need to — let your trusted people monitor instead.
- Seek professional support: online violence is real violence, with real consequences. Research shows it can affect victims' social, intimate, psychological and financial life all at once.
More tools
Proton full package
Email, VPN, storage and password manager in one, for end-to-end security.
TRFilter
Harassment filtering and content blocking.
Block Party
Harassment filtering and content blocking.
Staying safe online is essential — even before anything happens. Here's a simple tutorial to help you protect your privacy, data and identity online.
1 Use secure passwords ▾
- Create passwords mixing uppercase, lowercase, numbers and symbols.
- Never reuse the same password across accounts.
- Use a password manager to store and generate strong passwords — Proton Pass is one example.
2 Set up two-factor authentication (2FA) ▾
2FA adds at least two forms of identity verification when logging in — so even if someone gets your password, they still can't access your account without the second factor.
3 Review your privacy ▾
- Hide public email addresses from your profiles and bio sections.
- Avoid posting anything that reveals where you physically are — even a photo out of your window can help someone find your home.
- Avoid posting pictures of your family, especially children — studies show the number one source of child sexual abuse material on pornographic sites is photos originally posted by parents.
4 Be wary of phishing ▾
- Be careful with emails, messages or websites asking for personal information — they may be scams.
- Don't click links or download attachments from unknown or unexpected senders. Go directly to the website yourself instead.
- Install antivirus and anti-malware software.
5 Google yourself regularly ▾
Search your own name from time to time to see what's out there — old posts, public records, or things you didn't know were online. It's the easiest way to catch anything inaccurate or private you'd want removed.
6 Use a VPN ▾
A VPN encrypts your data and hides your real IP address — essential on public WiFi, and useful against tracking generally. In countries with internet restrictions, a reliable VPN like Proton VPN also helps bypass censorship while keeping your activity private.
7 Choose private messaging ▾
Mainstream apps often collect metadata about who you talk to, when, how often and from where — even if they can't read your messages. A more private app like Signal collects far less, and is especially recommended if you're involved in activism or advocacy, since your data can't be turned against you.
8 Shift to secure cloud storage ▾
Common cloud storage services don't always use end-to-end encryption, meaning the company could access your files, or they could be exposed in a breach. Proton Drive, for example, uses end-to-end encryption so only you can access your files.